| The
Cruise Tag Best Price Guarantee is our
commitment to deliver the best prices every
time you shop. If you find a qualifying
lower rate for travel booked with Cruise Tag within 24 hours
of booking,
we'll not only
match the price, but give you a $50 future
travel credit
Please read the
Terms and Conditions for full details:
Terms and Conditions:
WHEN DOES THE BEST PRICE
GUARANTEE APPLY?
- The Best Price Guarantee
applies to the following
products booked on Flights,
Hotels, Cars, Cruises, Vacation
Packages (such as Flight +
Hotel), Last Minute Packages,
and Activities.
- In order to be a Qualifying
Lower Rate, the lower rate must
be for an identical booking, as
described in these Terms and
Conditions. All booking details,
including the following, must
exactly match the details of the
product you booked on
Cruise Tag: specific carrier or
provider (including class of
service), hotel (including room
type), cruise line (including
ship and cabin category), rental
car company and vehicle class,
applicable refund policy, dates
and times of travel or service,
routings (for example, same
stopovers), and other booking
details.
- For any standalone product
purchased on Cruise Tag, a
Qualifying Lower Rate must be a
rate for another standalone
product. For example, for a
standalone Flight booking made
on Cruise Tag, a Qualifying
Lower Rate shall not
include the flight portion of a
Flight + Hotel vacation or Last
Minute Package on Cruise Tag, or
the flight portion of a vacation
package on any other U.S.-based
Web site.
- Qualifying Lower Rates do
not include rates on Web sites
where the carrier, property,
rental car company, itinerary,
or similar booking details are
opaque or unknown until after
purchase, or where prices are
determined by any sort of
auction or bidding. Qualifying
Lower Rates do not include
errors or mistakes.
- A Qualifying Lower Rate must
be both advertised and available
to the general public on a
U.S.-based Web site. Qualifying
Lower Rates shall not include
corporate discounts or rates,
group rates, charter rates,
rewards program rates,
incentives, meeting rates,
convention rates, consolidator
or interline prices, or prices
available only by using a
coupon, or any other rates or
promotions not offered to the
general public. A Qualifying
Lower Rate may not come from a
Web site which requires you to
call to get the rate, or from an
email that you received. The
Qualifying Lower Rate must be
quoted and booked in U.S.
dollars (without reference to
currency converters).
- In order to be a Qualifying
Lower Rate, Cruise Tag must be
satisfied that you meet all
requirements otherwise imposed
on the lower price, including
residency, regional, membership,
age-related, and other
requirements.
- The Low Price Guarantee
applies only to the base cost,
and not taxes and fees (or
service fees), of standalone
Flight, Hotel, Car, and Cruise
bookings. For such bookings, any
service fee or tax recovery
charge is not considered in
determining whether you have
found a Qualifying Lower Rate.
For example, with respect to a
standalone Flight booked on
Cruise Tag, the Low Price
Guarantee applies only to the
base cost of airfare, not
including any taxes and fees.
For all Activities and vacation
packages, including Flight +
Hotel, Flight + Hotel + Car,
Flight + Car, Hotel + Car, and
Hotel + Activities packages,
taxes and fees are included in
determining whether you have
found a Qualifying Lower Rate.
- For Cruises, the Low Price
Guarantee applies only to the
cost of the cruise, including
port charges, which you booked
on Travelocity. The cost of
additional items in your cruise
booking, such as air or land
components, insurance, shipboard
credits, free upgrades,
transfers, pre- or post-cruise
hotel stays, onboard amenities,
gift cards/certificates, cash
back and/or dollars off, or
other add-ons or optional items
are not subject to the Low Price
Guarantee, and shall not be
considered in determining
whether you have found a
Qualifying Lower Rate.
- For a car only booking, the
Low Price Guarantee applies only
to the cost of the car rental
booked on Cruise Tag's main car
booking engine as compared with
the cost of a car rental
available on the main car
booking engine of Cruise Tag or
another U.S.-based Web site. A
rental car price which may be
available in association with
another travel product (or in
the booking path for another
product), for example, a car
rental price for a rental made
in a cruise booking path or in a
booking path of any other
product shall not be a
Qualifying Lower Rate.
HOW DO I INVOKE THE BEST PRICE
GUARANTEE?
- You must contact us
within twenty-four (24) hours of
completing your booking on
Cruise Tag to determine if you
are eligible to receive the
benefits of the Low Price
Guarantee. To be a Qualifying
Lower Rate, the lower rate must
be available for booking at the
time you contact us, as
determined by Cruise Tag. Cruise
Tag will not accept screenshots
or other purported evidence of a
lower price. For stand alone Car
rental and non-prepaid Hotel
bookings, in order for us
to verify your claim, you should
send us a copy of your car or
hotel receipt by fax or email.
We cannot verify stand alone Car
and non-prepaid Hotel bookings
until you send us your receipts
by fax or email.
- All requests, including
receipts and required
documentation, are subject to
Cruise Tag's verification. Our
decisions are final. By
submitting a Low Price Guarantee
request, you fully and
unconditionally agree that you
are bound by these Terms and
Conditions and by Cruise Tag's
decisions. Cruise Tag will not
grant any Low Price Guarantee
request that it believes, in its
sole discretion, is the result
of a printing or other error or
is made in bad faith.
- After we verify your claim,
the refund will be in the form
of a check mailed to you.
- For Cruise bookings, you
must have either paid for the
booking in full or paid a
deposit on it, in order to
qualify for the Low Price
Guarantee. If you paid a
deposit, we will adjust the
final amount due to reflect the
lower price. If you have paid in
full, a refund will be mailed to
you approximately two weeks
after the date of your cruise.
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logo in the confirmation.